Privacy Policy

Effective Date: 10 April 2026 | Last Updated: 10 April 2026

This Privacy Policy is designed to clearly explain what information we collect, why we process it, how long we keep it, and what choices you have. Please read this policy together with our Terms of Service.

1. Scope of This Policy

  • This Privacy Policy explains how IHFF collects, uses, stores, shares, and protects personal information when you use this website and related event services.
  • It applies to website visitors, event attendees, registrants, and users of related support channels.

2. Information We Collect

  • Registration data, such as full name, mobile number, email, city, company name, visitor profile, and interest areas.
  • Booking and ticketing data, including selected pass type, visit dates, order references, and QR pass details.
  • Payment-related references from payment partners, such as transaction identifiers and payment status (not full card details).
  • Technical information that may be collected automatically, such as device type, browser, IP address, and basic usage logs for security and diagnostics.

3. Sources of Information

  • Information you submit directly through forms, registration flows, or support communication.
  • Information received from payment processors and service providers needed to confirm booking and issue passes.
  • Information generated by your interaction with our website infrastructure and analytics tools, where enabled.

4. Purposes of Processing

  • To create and manage registrations, process bookings, and deliver event entry credentials.
  • To communicate confirmations, reminders, schedule updates, support messages, and service notices.
  • To detect abuse, prevent fraud, resolve disputes, and maintain platform security.
  • To improve event planning, website performance, and attendee experience through operational insights.

5. Legal Basis and Consent

  • We process personal information where it is necessary to provide requested services, complete registrations, and fulfill contractual obligations.
  • We also process information to meet legal obligations, enforce terms, and maintain security controls.
  • Where required by law, we rely on your consent for specific communications or processing activities.

6. Payment Data Handling

  • Payments are processed through third-party payment gateways that operate under their own privacy and security standards.
  • IHFF does not store complete card numbers, CVV, UPI PIN, or net-banking credentials.
  • We may retain limited payment metadata (for example, order ID and payment status) for reconciliation, support, and compliance.

7. Sharing and Disclosure

  • We share information with trusted service providers only when needed for registration operations, payment processing, communication delivery, support, security, and hosting.
  • We may disclose information to legal, regulatory, or law enforcement authorities when required by law, court order, or lawful request.
  • We may share limited data during business restructuring, merger, acquisition, or asset transfer, subject to confidentiality safeguards.

8. International Transfers

  • Some service providers may process data outside your local jurisdiction.
  • Where transfers occur, IHFF seeks to ensure reasonable contractual and technical protections.

9. Data Retention

  • We retain personal information for as long as necessary to deliver event services, maintain records, resolve disputes, and comply with legal obligations.
  • Retention periods may vary by data category, applicable law, and operational necessity.
  • When data is no longer required, it is deleted, anonymized, or securely archived in line with internal controls.

10. Security Measures

  • IHFF uses reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, and disclosure.
  • No online system is fully risk-free; users should also protect their devices, network access, and OTP credentials.

11. Cookies and Similar Technologies

  • The website may use cookies or similar technologies for session management, security, and analytics.
  • You can control cookies through browser settings, but disabling certain cookies may affect website functionality.

12. Your Rights and Choices

  • Subject to applicable law, you may request access to, correction of, or deletion of certain personal information.
  • You may request withdrawal of consent for processing activities that are based on consent.
  • You may opt out of non-essential promotional messages by following unsubscribe instructions where available.

13. Children and Minors

  • IHFF services are not intended to knowingly collect personal information from children where parental authorization is required by law.
  • If you believe a minor has submitted personal information inappropriately, please contact us for review and deletion support.

14. Third-Party Links

  • Our website may include links to third-party websites, maps, social pages, or services.
  • IHFF is not responsible for the privacy practices, content, or security controls of third-party platforms.

15. Contact for Privacy Requests

  • Email: info@ihff.asia
  • Phone: +91 9820003890
  • Venue Office: Bharat Mandapam, Delhi, India
  • Please include sufficient details in your request so we can verify identity and respond appropriately.

16. Changes to This Privacy Policy

  • This Privacy Policy may be updated from time to time.
  • The updated version will be posted on this page with a revised "Last Updated" date.
  • Your continued use of IHFF services after publication indicates acceptance of the revised policy.